12 October 2020
CenSE is delighted to announce that Dr Teea Palo has joined us as Co-director. She brings outstanding experience both in service marketing and in tourism.
Teea is a Lecturer in Marketing in the Business School. She brings expertise in service marketing and market making, and business model innovation. Her research looks at the devices and practices in creating, organising, and coordinating collective action in service relationships, networks, and markets. Her work spans a variety of service contexts, particularly tourism and business-to-business services.
We look forward to her contribution to CenSE in the coming years.
Read her latest paper on Santa Claus and the Christmas and tourism sectors now:
- Palo, T., Mason, K., and Roscoe, P. (2020) 'Performing a myth to make a market: The construction of the 'magical world' of Santa', Organization Studies, 41(1): 53-75.
